Agent Customer Services

Job Listing No: 9740000

Agent Customer Services

American Airlines – Dublin – Job Title: Fixed Term – Part Time Customer Service Agent Level / Work Group: 42 Reports to: Manager Airport Services Direct Reports: N/A Location: DUB Closes: 17 February 2017 Job Description Service Background American Airlines runs a flight service from Dublin Airport, Ireland. This role is therefore to be offered on a part-time fixed term contract. Role Summary The post holder of this role will be responsible for delivering a safe and first class airport experience to our customers. The post holder will be expected to have an understanding of and be cross trained in all areas of the operation and work flexibly across all functions. On a day to day basis, the post holder will report into and take instruction from the Manager Airport Services. Key Responsibilities & Accountabilities Operational To provide a consistently high quality customer service ensuring a seamless experience at all contact points To perform a range of airport related duties and be prep… – Permanent – Part-time

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