Amazing Opportunity for Dutch – Prestigious Company
Dublin – Time to Shine! Role Description: This is a fantastic and challenging opportunity to work on a new Technical Support Service Desk. Supporting an exciting emerging global brand, you will be a member of the Technical customer support team with plenty of potential to develop your career. As part of your role, you will answer inbound calls and emails from customers in an efficient and timely manner. You will troubleshoot quickly and efficiently, providing information and solutions to customers and do so with the highest standards of professional customer service. Responsibilities: ? Investigate, resolve and/ or escalate issues to Tier 2 ? Provide first line support to customers for infrastructure and product related requests ? Provide support for order management and product pre-sales ? Working with internal systems you will document each call via a client ticket system Requirements: ? Fluent in Dutch and English, both written and verbal essential ? Minimum of 6 months pre… – Permanent – Full-timeApply for this job.