Application Support Manager

Job Listing No: 9740000

Application Support Manager

CV-Library – Dublin – Role Detail Role: Application Support Manager Dept: Capita IT Services : Applications Services Location: Montague House, Adelaide Road, Dublin 2 SPECIFIC ROLE Capita Life & Pensions Ireland is looking for an effective and motivated team leader to help grow the Application Support team and manage a group of 8 to 12 team members working on built in applications as first line support. The Team Manager cultivates the happiness of their team members while guiding them to be the best they can be, through feedback, mentoring, and advocacy within the organization. This means helping to set team goals, and using metrics to efficiently measure and guide team performance in pursuit of those goals. The Team Manager is also responsible for managing operational projects on a larger scale. KEY DUTIES & RESPONSIBILITIES * Respond to new incidents as per SLA’s, ensuring calls are completed in a timely manner with minimum disruption to the operational areas. * Support implementation a… – Permanent – Full-time

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