Assistant Conference & Banqueting Manager

Job Listing No: 9740000

Assistant Conference & Banqueting Manager


Job Title:


Assistant Conference & Banqueting Manager




Ramada Plaza Hotel, Shaw’s Bridge, Belfast, BT8 7XP


Responsible to:        


Conference and Banqueting Operations Manager/General Manager


Rate of Pay:


Dependent upon Experience


Hours of Work:


40 hours per week


Experience / Qualifications


·         Experience within an Assistant Conference & Banqueting Manager role
·         5 GCSEs at grade C or above to include Maths and English or equivalent qualification
·         Good communication and listening skills

·         Excellent organisational skills and attention to detail

·         Excellent people management skills

·         Ability to motivate a team of staff



·         Experience within the hospitality industry

·         Hospitality related degree



The reputation of this hotel rests to a large extent on the ability to satisfy its Conference and Banqueting customers.  As Assistant Conference/Banqueting Manager it is crucial that you convey those standards of professionalism and service to our customers, which they demand from a hotel of this standing.  You must be able to do this personally, and through your staff, and you must be able to liaise closely with your kitchen colleagues.


Purpose of Job


·         In liaison with the Conference & Banqueting Operations Manager assist in the direction, control and organisation of staff to ensure the efficient running of all function services in the hotel in accordance with company policy

·         Assist in the promotion of all company products to all prospective customers in order to maximise sales and revenue

·         Minimise controllable costs

·         Maintain the highest standards of presentation and service through staff training and quality control

·         Ensure all administration procedures are correctly carried out

·         Assist in the systematically training, development and reviewing of staff

·         Meet and liaise with clients for pre-function meetings and to introduce appropriate function services personnel who will be client contacts

·         Draw up work schedules for function servicing staff

·         Supervise room set-up for functions

·         Supervise service and overall progress of a function

·         Liaise between banqueting and kitchen staff to ensure that appropriate courses are served on time

·         Be fully conversant and comply with health and safety, hygiene, fire and security regulations and procedures of the hotel and to ensure others are aware of their responsibilities in this regard

·         Maintain a high level of co-operation with other departments in the hotel

·         Give all functions services staff proper training and to ensure that standards, duties and responsibilities are fully explained and understood

·         Be fully conversant with all facilities and services in the hotel, to be aware of and to anticipate guests’ needs

·         Assist in carrying out Departmental induction of new employees

·         Carry out regular team briefings with staff

·         Attend training courses as required

·         Perform any other duties that may be requested by management




Note:  The above is not intended to be an exhaustive list and you will be expected to comply with any reasonable requests or duties directed by management




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