Bar Person

Job Listing No: 9740000

Bar Person

 

 

Job Title:

 

Bar Person                                                   

 

Responsible to:

 

Bar Manager / Supervisor

 

Location:

 

Ramada Plaza Hotel, Shaw’s Bridge, Belfast, BT8 7XP

 

Rate of Pay:

 

National Minimum Wage under 25

National Living Wage 25+

 

Hours of Work:

 

As rostered to meet the needs of the business

 

Purpose of Job:

 

To meet the needs of customers regarding the service of beverage (and food if appropriate), to have a thorough knowledge of all alcoholic and non-alcoholic drinks.  You must be aware of the correct company policy regarding cash handling procedures

 

Experience/Qualifications:

 

Essential:

 

·         Experience within a Bar Person role

·         Customer Service Skills

·         Good communication and listening skills

·         Ability to work in a fast paced environment requiring flexible working and a genuine willingness to help guests and colleagues within the hotel

 

Desirable:

 

·         Experience within the hospitality industry

·         5 GCSEs at Grade C and above to include Maths and English or equivalent qualification

 

 

 

 

 

 

Main Duties:

 

·         All customers must be greeted in a pleasant and courteous fashion and tended to in a professional and efficient manner

·         Carry out cash handling procedures in accordance with company policy

·         Be familiar with the licensing laws and excise requirements

·         Ensure that drinks are issued using appropriate measures, procedures and correct glassware

·         You are responsible for stacking the shelves to appropriate levels, observing proper stock rotation and the stocking glassware

·         Assist in the clearing of bottles, glasses, tables and washing same

·         Receipts must be issued at the point of sale for every transaction and a copy of the cash handling procedures will be issued separately for you to read and sign for

·         Communicate hotel services to guests

·         Carry customer relations policy and to communicate hotel services to guests

·         Wear clean, suitable uniform and name badge at all times

·         Ensure a high standard of personal hygiene and grooming

·         Deal with guest complaints in a friendly and efficient manner ensuring guest satisfaction at all times

·         Upkeep of the equal opportunities policy to ensure that there is a neutral working environment

·         Participate in any training and personnel exercises designed to improve standards and performance

·         Work in accordance with standard procedures within each department

·         Keep staff/work areas tidy, safe and report any hazard, accident, loss or damage to management and observe all requirements under Health and Safety at Work Act (1989)

 

Local Duties:

 

To assist in the serving of any food operation in the bar area

 

·         Staff may be required to work in any of the other bars within the company

 

 

Note: The above is not intended to be an exhaustive list and you will be expected to comply with any reasonable requests or duties directed by management

 

 

Apply for this job.




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