Billing Support Analyst – Contract

Job Listing No: 9740000

Billing Support Analyst – Contract

Dublin – Our client, a successful ICT Services and Solutions Company is seeking an experienced Billing Support Analyst. What’ involved: Execute and provide support for the business processes including billing, payments, vouchers and sim orders Implement rate changes in a timely, efficient and accurate manner Resolve incidents in a timely, efficient and professional manner Identify root cause of issues, design and implement workarounds Provide written or verbal work instructions Provide clear and professional communication with customer services team Troubleshoot high priority issues What you need: 3 years work experience in the IT industry and in BSCS Good working knowledge of the BSCS db (table structures, table relationships, etc), interfaces, SQL & PL SQL Good understanding of BSCS architecture Working knowledge in UNIX environment and SQL… – Permanent – Full-time

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