Call Centre Administrator

Job Listing No: 9740000

Call Centre Administrator

Dublin – POSITION: Call Centre Administrator – Full Time Position HOURS: 08:30 to 17:30 Monday to Friday – 40 Hour week LOCATION: D12 DESCRIPTION: Founded in 2000, our client is a leading automotive glass repair & replacement company. The company is a service provider to the Insurance Industry and is fully supported by the head office Call Centre function based in D12. The company is currently seeking to employ a Call Centre Administrator to join the team. This enthusiastic professional will take on a diverse role involving general operations and the daily smooth running of the company’s call centre environment. JOB ROLE: Outbound & inbound call handling Logging customer details to in-house system Resolving Customer Queries to completion Liaising with Insurance Companies Liaising with glass repair and replacement centres Coordinating with other call centre team members Complaint handling & logging Assisting management & team manager with any assigned tasks/projects Must c… – Permanent – Full-time

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