Change Director

Job Listing No: 9740000

Change Director

Capita Life & Pensions Services (Ireland) Limited

Vacancy: Change Director

Overview

Capita Life & Pensions Services (Ireland) Limited is experiencing continued growth and expansion having acquired a number of new significant client appointments. We are seeking a dynamic and driven leader to oversee the delivery of both our external and internal development and change programmes as Change Director. This is an exciting opportunity to lead an expanding team with strong growth opportunities.

The successful candidate will have had exposure to change management with executive and diverse experience whilst also possessing a strong commercial acumen.

The successful candidate will have a dual reporting line to the Managing Director of Capita Life & Pensions Services (Ireland) Limited and as part of a wider Insurance & Benefits Division to the Managing Director of Project Services. Responsible for directing a large programme delivery function for multiple strategic clients to meet business plans, client relationship management, and ensure delivery of Change and IT projects to agreed quality standards.

Accountable for:

  • Development and delivery of Change Business Plans including revenue and margin targets, including full P&L responsibility.

  • Leading, motivating and developing cross functional and multi-disciplinary teams to achieve business plan objectives.

  • Managing relationships with multiple clients and suppliers at senior level to develop successful relationships and services that support and achieve strategic objectives of all parties.

  • Growing existing client relationships and developing new business opportunities both through new Clients and within the Capita Group. Leading and shaping commercial propositions, and managing commercial challenges to protect Capita business plans and long term client relationships.

    Skills & experience

  • Designing, initiating and leading large scale and complex change portfolio to achieve defined business outcomes (client and internal).

  • Overall delivery and line management of senior level project and IT staff and associated performance management requirements.

  • Applying a commercial focus to all decisions, proactively identifying areas for commercial advantage and working on new business opportunities in the business.

  • Establishment of robust programme/portfolio level governance and providing guidance to direct reports on delivery level governance and status reporting.

  • Responsible for ensuring compliance with appropriate methodologies to deliver transformation or client requirements.

  • Actively coordinating and maintaining delivery and commercial relationships with the key suppliers required to deliver the programme (internal and external).

  • Maintaining awareness of the programme/portfolios’ responsibilities for compliance with Group Risk, Audit, TCF and any other regulatory requirements.

  • Actively managing within the agreed programme/project work order/business case and the in year business plan/forecast for the programme/portfolio, maintaining appropriate financial controls and reports.

  • Actively supporting development and approval of work order/ project/programme business cases.

  • Responsible for resourcing the portfolio appropriately e:g balancing the mix of employed, temporary and contract/consulting resources.

  • Responsible for owning, maintaining and actively managing portfolio RAID to ensure risk is actively managed and reported for the programme

  • Regularly engaging with internal and/or external Executive/Senior level stakeholders.

Remuneration: Strong remuneration package with car allowance and bonus

Hours: This is a full time position Monday – Friday

Location: Based in Dublin, with Uk and European travel expected

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Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

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