Community Support Representative, English speaking – Limerick
Uber – Limerick – At Uber, providing amazing support that establishes trust for riders and driver partners–our community–is a core feature of our product experience. We invest in it and believe in providing the highest quality service executed in the smartest, most efficient way. Community Support Representatives are all about helping and educating both riders and drivers. We help people resolve their issues and turn unhappy users into our strongest evangelists. The right candidate is always looking for unique and exciting ways to solve problems with exceptional support and exceptional communication, ensuring that problems are resolved promptly while developing trustworthy relationships with our community. What you’ll do Deliver high-quality service across multiple support platforms (email, chat, phone). Be a passionate advocate for riders and drivers while answering any questions that come your way. Show empathy to frustrated riders and drivers while solving problems and addressing unsatisfac… – Permanent – Full-timeApply for this job.