Community Support Representative, Limerick COE
Uber – Limerick – At Uber, providing amazing support that establishes trust for riders and driver partners–our community–is a core feature of our product experience. We invest in it and believe in providing the highest quality service executed in the smartest, most efficient way. Community Support Representatives are all about helping and educating riders and drivers. We help people resolve their issues and turn unhappy users into our strongest evangelists. The right candidate is always looking for unique and exciting ways to tackle problems with exceptional support and exceptional communication, ensuring that problems are resolved promptly while developing trustworthy relationships with our community. Who you are Emphatic. You will be a powerful advocate for Uber’s users and are obsessed with the community experience. Cool and calm under pressure. You have outstanding organizational skills, integrity, and great follow-through on tasks. Naturally curious. You love learning how things work and al… – Permanent – Full-timeApply for this job.