Complaint Handler – South Dublin

Job Listing No: 9740000

Complaint Handler – South Dublin

Grafton Recruitment – South Dublin – Highly competent Complaint Handlers required for leading financial institute in Dublin South area for contract period of minimum 6 months If you are the ideal candidate: You take personal responsibility to deliver amazing customer service, adhere to regulations and consistently demonstrate People Standards and Values You will see every case through to its correct conclusion ensuring completion of follow-up actions while relentlessly pursuing the delivery of fair outcomes to customers You are driven by a determination to deliver great customer experience To apply for this role, you should have: A comprehensive knowledge and experience of Banking Sales & Service, Processes and product knowledge A passion for customer service Excellent verbal and written communication Proven ability to resolve disputes and agree settlements Good attention to detail Thorough knowledge of MS Word An understanding/knowledge of the Financial Service Ombudsman and/or Financial Regulator processe… – Permanent – Full-time

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