Conference & Banqueting Manager – Operations

Job Listing No: 9740000

Conference & Banqueting Manager – Operations

  

Job Title:

 

Conference and Banqueting Manager – Operations

 

Responsible to:

          

General Manager

 

Location:

 

Ramada Plaza Hotel, Shaws Bridge, Belfast, BT8 7XP

Hour of Work:

 

40+ hours per week  

  

Rate of Pay:

 

Dependent upon Experience

 

Profile:

 

The reputation of the hotel rests to a large extent on the ability to satisfy its Conference and Banqueting customers.  As the Conference and Banqueting Operations Manager it is crucial that you convey those standards of professionalism and service to our customers, which they demand from a 4/5 star hotel

 

Qualifications/Experience

 

Essential

·         Experience within a Conference & Banqueting Operations Manager’s role within a 4 or a 5 star hotel

·         A focus on attention to detail to ensure high standards are met for all conference and banqueting functions

·         Experience of wedding, award events, volume conference and banqueting business

·         Experience of managing a conference and banqueting team

·         Strong communication, listening and organisational skills

 

Desirable

·         Diploma in Events Management

 

Purpose of Job:

 

·         Meet and liaise with clients for pre-function meetings and to introduce appropriate function services personnel who will be client contacts

·         Draw up work schedules for function servicing staff

·         Supervise room set-up for functions

·         Supervise service and overall progress of a function

·         Liaise between banqueting and kitchen staff to ensure that appropriate courses are served on time

·         Assist in the direction, control and organisation of staff to ensure the efficient running of all function services in the hotel in accordance with company policy

·         Assist in the promotion of all company products to all prospective customers in order to maximise sales and revenue

·         Minimise controllable costs

·         Maintain the highest standards of presentation and service through staff training and quality control

·         Ensure all administration procedures are correctly carried out

·         Assist in the systematically training, development and reviewing of staff

·         Be fully conversant and comply with health and safety, hygiene, fire and security regulations and procedures of the hotel and to ensure others are aware of their responsibilities in this regard

·         Maintain a high level of co-operation with other departments in the hotel

·         Give all functions services staff proper training and to ensure that standards, duties and responsibilities are fully explained and understood

·         Be fully conversant with all facilities and services in the hotel, to be aware of and to anticipate guests needs

·         Act as Duty Management when required

·         Assist in carrying out Departmental induction of new employees

·         Carry out regular team briefings with staff

·         Attend training courses as required

·         Perform any other duties that may be requested by management

 

 

 

 

Note:  The above is not intended to be an exhaustive list and you will be expected to comply with any reasonable requests or duties directed by management

 

 

 

 

 

 

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