Cpl/FB Team Lead (Evening), Grand Canal

Job Listing No: 9740000

Cpl/FB Team Lead (Evening), Grand Canal

CPL Ireland – Dublin – We are looking for motivated and experienced Team Lead to manage our Analyst team onsite the World’s Best Known Social Media Company. A career at our team offers countless ways to make an impact in a fast-growing organization. This is a role to manage our fast-growing team onsite Top World Social Media Company to support the clients requirements. If you have a previous experience managing an international team in a fast-growing organization, this Team Lead is for you. Feel free to Contact Miki Soma via e-mail: or chat on The role: * Managing all Content Analysts and being responsible for the day-to-day management of this group. * Game planning: – Allocating workload to the content analysts. – Monitoring queues for variable workload. – Flagging and managing changes in capacity due to resourcing (holidays) or volume changes. * Escalation Management – Ensuring escalation channels have been provided for all queues and content types & flagging to Facebook CO managemen… – Permanent – Full-time

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