Credit Collection Role for Dutch Speakers in Ireland

Job Listing No: 9740000

Credit Collection Role for Dutch Speakers in Ireland

MGI Recruitment – Dublin – A world renowned financial services company is looking to hire eight fluent Dutch speakers with English in a Customer Services capacity. These exciting careers are available in vibrant and history rich Dublin, Ireland (ALTERNATIVE: Position also available in Berlin, Germany) Start you 2018 in this dynamic and rewarding role, apply now! Duties: Answer phone calls, emails, from customers and work to resolve their queries in real time or work with the most relevant department of our client so it can be dealt with appropriately. Proactively recommend and educate the customer about features and benefits of our clients products in order to improve their satisfaction and deepen their relationship with our client. Deliver on metrics for example: phone handled time, customer experience; proactive product offered and accepted opportunities. Provide consistent feedback regarding overall customer satisfaction, tools and processes Represent our client with a high level of professionalism … – Permanent – Full-time

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