Customer Service Agent – Dutch Speaking

Job Listing No: 9740000

Customer Service Agent – Dutch Speaking

Accenture Ireland – Dublin – Customer Service Agent – Dutch Speaking Customer service individual focused on SMB customer base of a Fortune 500 company. Success in this position requires exceptional customer service skills, and desire to apply problem solving skills; ability to thrive in a dynamic, team-focused environment; and a passion for helping others achieve results. Responsibilities include: Providing support to small and medium-sized businesses (SMBs) based in EMEA through different channels – chat, email and phone Providing product and tool support to improve the overall experience and drive higher product adoption and spend Ability to identify trends and solve problems facing multiple SMB clients Responsibility for helping SMB customers drive results via their marketing campaigns through consultation, education, and support, demonstrating the value of the clients SMB advertising solutions Provide vital product insights and feedback on client products Profile Attributes: Demonstrate speed, agility, critica… – Permanent – Full-time

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