Customer Service Representative

Job Listing No: 9740000

Customer Service Representative

Syncreon – Limerick – Can you handle complex queries whilst focusing on driving high levels of customer satisfaction? We are looking for a Customer Service Representative and this position requires a candidate who is able to provide customer support ensuring all process, system, carrier and other issues impacting customer shipments and delivery performances are resolved. You will be working in our Control Tower based in Limerick, Ireland, EMEA. About the Role How you will contribute As Customer Services Representative you will work as part of the syncreon Control Tower customer services team, based in Limerick Ireland. You will liaise with management, internal support teams and warehouse operations within syncreon – along with key account customer staff and our 3rd party carriers in managing day to day customer support activities. You will be handling complex queries and focussing on driving high levels of customer satisfaction. In this role you will provide customer support ensuring all process, syst… – Permanent – Full-time

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