Customer Service Representative – 9 Month FTC

Job Listing No: 9740000

Customer Service Representative – 9 Month FTC

Syncreon – Limerick – Can you handle complex queries whilst focusing on driving high levels of customer satisfaction? We are looking for a Customer Service Representative to work in our Control Tower based in Limerick, Ireland, on a 9 Month Fixed Term Contract. This position requires a candidate who is able to provide customer support ensuring all process, system, carrier and other issues impacting customer shipments and delivery performances are resolved. You will liaise with management, internal support teams and warehouse operations within syncreon – along with key account customer staff and our third party carriers in managing day to day customer support activities. You will be handling complex queries and focusing on driving high levels of customer satisfaction. About the Role How you will contribute Strong focus on communication and ensuring that any systems/operational issues impacting customer shipments are proactively reported to the relevant syncreon & customer teams and tracked through to r… – Permanent – Full-time

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