Customer Service Representative MasterCard (English Speaking)- 3 months contract

Job Listing No: 9740000

Customer Service Representative MasterCard (English Speaking)- 3 months contract

Arvato – Dublin – Company: Customer Relationship Management Requisition ID: 24270 Job Title: Customer Service Representative MasterCard Reporting to: Team Leader Location: Eastpoint, Clontarf, Dublin 3 Overall Job Purpose This position offers you the opportunity to work alongside one of our high profile clients who specialise in internet based searching and video sharing platforms. To support the aims and objectives of arvato services ltd. by delivering high quality customer service and support to clients’ customers via the appropriate medium, e.g. telephone service, emails, at all times in line with agreed business procedures. Duties and Responsibilities To identify and respond to the needs of customers by resolving queries at the first point of contact via appropriate medium and in line with agreed service levels To complete all administrative and data entry work accurately and within agreed timescale. To respond to and take action regarding customer complaints balancing the needs o… – Permanent – Full-time

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