DevOps Technical Support Engineer

New Relic – Dublin – As a New Relic Support Engineer, you know more about our products than any other function and you feel a sense of pride and satisfaction in helping customers through their never-seen-before technical issues. We are serious about keeping our skills sharp so that we can provide outstanding assistance in a constantly evolving technical landscape. We emphasize training, knowledge and customer empathy — your learning opportunities will never end. Are you ready to become our next Support Engineer passionate about today’s Infrastructure issues? What You’ll Do You will collaborate with other Support Engineers to creatively and relentlessly solve customer problems while honing your technical skills. You will use your insight and imagination to help us identify recurring or systemic problems and suggest ways we might address them. Your Qualifications Has a track record of providing superior end-user software support via email, phone, and social media Has experience with web technologi… – Permanent – Full-time
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