Director of Claims Development and Delivery (EMEA & ZIP)

Job Listing No: 9740000

Director of Claims Development and Delivery (EMEA & ZIP)

Cork – Accountable for driving the developments of the EMEA & ZIP Claims capabilities, ensuring the delivery of upper decile efficiency, customer service and claims settlement costs. BUSINESS ACCOUNTABILTIES: Accountable for Claims: Customer Service Loss cost effectiveness and efficiency Attraction, retention development of the best claims talent Claims target score card Delivery of specific projects and initiatives KEY TASKS & ACCOUNTABILITIES: As part of the EMEA & ZIP Claims team, set the strategy and priorities for development and delivery – including: Development and execution of the claims target operating model and associated strategic change Development and delivery of Claims Initiative to enhance efficiency quality, customer, service and claims cost control Development of claims technical capabilities talent and succession plans Development of Claims and infrastructure Capabilities Development of Claims business insight and enhancement of claims insight capabilities … – Permanent – Full-time

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