Dutch Claims Officer for Leading Insurance Provider

Job Listing No: 9740000

Dutch Claims Officer for Leading Insurance Provider

Dublin – Key Responsibilities Adjudicate and process Claims within the agreed company SLA – clear to zero, in accordance with policy benefits to facilitate the company achieving its loss ratio target Use client database accurately and effectively to ensure reports generated give a true reflection of the department’s workload, which consequently facilitates effective target planning Operate within and meet the conditions of company service standards, clear to zero, to guarantee customer satisfaction and retention Contribute to the team and departmental productivity targets so that the agreed SLA is achieved and a high level of customer service is provided. In line with the company’s policy on cost containment identify duplicate payments, possible non-disclosure and fraudulent claims Respond to customer enquiries accurately and professionally and if necessary, liaise with other departments for support to ensure an efficient and professional response is given thereby achieving customer sati… – Permanent – Full-time

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