Dutch Customer Service Agent Dublin Ireland €27k
Dublin – Company: Our client is one of the largest multi-national companies that operate in the media, communications, technology and services. As their international team further grows they are looking to add to their team a Customer Service Agent with fluency in Dutch to begin work in their Dublin based offices. Role: -Providing general and technical support to customers via inbound telephone calls as well as e-mails. -Identify and troubleshoot problems customer problems acting to them accordingly or escalating when necessary -Retain ownership of cases you’ve dealt with to ensure full resolution and the customer is fully satisfied -Process warranties or returns from customers, dealing with issues such as refunds when needed Skills; -Fluent Dutch and English is a must -He/She will have (6-12 months) customer service experience -A third level qualification is highly desirable -Skills in multitasking, troubleshooting and organizing are necessary for such a position. Gain: Our c… – Permanent – Full-timeApply for this job.