Employment Advisor – Dublin 2
€27,000 to €32,000 PA
Our client is a market leading training provider with a proven track record in delivering results for their clients allowing them to sustain their objectives through their training, employment and consultancy services. They work with hundreds of subcontractors, delivery partners and specialist support organisations creating effective and diverse supply chains to deliver high quality employment, training and IT solutions for learners, jobseekers and employers alike.
They provide services to over 150,000 clients every year, working with over 100 partner organisations to deliver high quality, personalised support to help individuals achieve their ambitions and improve their lives.
Due to ongoing success and organic growth, they wish to appoint an Employment Advisor for their base in Dublin 2.
We are seeking talented individuals to join our team who enjoy operating in a target driven environment and are looking for an opportunity to make a difference to people’s lives.
As an Employment Advisor you will be responsible for working with a caseload of clients, managing the customer journey back into employment and supporting individuals to secure and retain sustainable work.
You will assess individual client needs and work with them to create a personal progression plan incorporating relevant actions and interventions.
You will meet with clients regularly to review their progress, plan additional actions, sign-post them to 3rd party provision and work with them on a range of areas including job applications and interview techniques.
You will work with your clients throughout their time on JobPath both in the centre, in local communities on an outreach basis, by phone or online and whilst they are in employment, continually motivating and supporting them.
This is a varied role where you will operate as part of a Centre team.
You will undertake interventions on a one to one basis, run sessions for groups of clients covering a wide range of subjects from CV workshops to online job searching to confidence and motivation as well as working with local employers acting as an intermediary for your clients.
You will deliver an exceptional level of customer service at all times, ensuring that targets, KPI’s, processes, procedure, quality benchmarks and compliance standards are met.
Skills and Experience
Who we are looking for:
Applicants selected for interview should be confident in their capacity to demonstrate:
Qualifications – Leaving Certificate standard (as a minimum). A third level degree is desirable but not a pre-requisite,
Minimum of one- year experience in a recruitment, sales, training and/or customer facing role,
Experience of working in a target orientated environment with a demonstrable track record of achieving and beating targets,
Positive, enthusiastic approach to problem solving with a ‘can do attitude’,
A genuine commitment to the personal and occupational success of the long term unemployed and alignment with organisational vision and values,
Ability to work as part of a team, under pressure in a fast paced environment,
Active listening skills with the ability to build rapport and influence,
Ability to multi-task, organise and manage workload and take a flexible and adaptable approach to changing priorities,
Good questioning and listening skills with the ability to interpret responses and build rapport with clients and external stakeholders,
Clear and concise written skills,
Knowledge and understanding of the of the local labour market,
Good IT skills with demonstrable experience of using MS Office software and CRM systems.
Unless a closing date is detailed/stipulated in the text of an advert then there is no fixed closing date and any closing date shown on the website you are reviewing this role on is not a closing date as such but a date for removing the advert.
This also means that sometimes a role may close / fill with little or no notice.
Wherever possible we endeavour to notify applicants if they have been unsuccessful, however, due to the large volume of applications that we receive for each position this is not always possible.
Applications/expressions of interest can/will only be accepted from those living within a reasonable commutable distance of the place of work or those genuinely willing and able to relocate.
Interested in this role?
To express your interest in this role please forward your C.V. to us in “word format only” with an accompanying cover letter/email highlighting your suitability for the role and how you meet the essential criteria.
You should also include the Job Reference Number AND the Job Title. (Noted above)
Suitable candidates will be screened and contacted, your interest gauged and permission sought to send your C.V. to our hiring client for review. All applications are treated in strict confidence.
Our clients reserve the right to enhance the short listing criteria where and when this is deemed necessary.
Candidates who do not meet the essential criteria for this role may be contacted in the future to discuss other roles.
Sending your CV to us is initially an expression of interest in a role not a direct application, suitable applicants will be contacted to discuss further prior to their CV being released to a client.
As an organisation Network Recruitment is continually committed to equality and valuing diversity within its organisation/workforce.
We will provide equality of opportunity and will not tolerate discrimination on any grounds.
We are an equal opportunities employer and act on behalf of both our candidates and clients as a professional Recruitment Consultancy and Agency.
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