Food and Beverage Manager

Job Listing No: 9740000

Food and Beverage Manager

HR Team is now seeking to recruit a Food and Beverage Manager for its client, a well established hotel, in the North-West:

 

Food and Beverage Manager

Main Duties and Responsibilities

  • Supervise and co-ordinate daily operation of the bar and restaurant.
  • Consistently check Food and Beverage quality and Plate presentation.
  • Ensure a high quality set up of the bar.
  • Ensure a high quality set up of the restaurant for Breakfast and Evening Shift.
  • Communicate with the kitchen staff to ensure all arrangements and details for each day are dealt with efficiently and effectively.
  • Ensure services meet customer specifications and expectations.
  • Deal with customer complaints and queries in a timely and efficient manner.
  •  Analyse reoccurring customer complaints, taking customer reviews and recommendations into consideration.
  • Supervise a team of staff; ensuring effective communication.
  •  Schedule staff as necessary to ensure adequate and consistent levels of service.
  • Manage performance of staff in order to ensure business objectives are met.
  • Train and develop team members to ensure high quality service.
  • Drive customer service and quality within the company.
  • Attend weekly management meetings and maintain good working relationships.
  • Comply with hotel security, procedures and regulations.

Essential Criteria

  • Minimum of 2 years of previous experience of working in positions with high responsibility within the catering industry, preferably within a hotel environment.
  • Previous experience in managing and motivating a team.
  • Excellent customer service skills.
  • Commercial acumen and financial awareness.
  • Excellent interpersonal and communication skills.
  • Effective organisation and supervisory skills.
  • Ability to work under pressure and deal with multiple tasks simultaneously.
  • Ability to work flexible hours.
  • Ability to use initiative and solve problems quickly.
  • Excellent attention to detail.

 

To apply for this position, please send your C.V to info@hrteamservices.com  

 

or

 

via post to Recruitment Department, HR Team, Northern Ireland Science Park, Bay Road, Derry BT48 7TG;clearly outlining how you meet the criteria before Friday 12th February 2016 at 5.00pm.

 

 

 

 

 

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