Food & Beverage Supervisor

Job Listing No: 9740000

Food & Beverage Supervisor

Job Title:

F&B Supervisor

Location:

Holiday Inn Belfast City, 40 Hope Street, Belfast, BT12 5EE

Responsible to:

Restaurant Manager

Department:

Food & Beverage

Purpose of Job:

Ensure the cleanliness and correct preparation of mis-en-place, set up of the restaurant prior to and after service, ensuring the guests are warmly welcomed, orders taken efficiently and served to standard to ensure guest satisfaction

Experience/Qualifications

Essential:

  • Experience within a Food and Beverage Supervisory Role
  • 5 GCSEs at grade C and above to include Maths and English or equivalent qualification
  • Proven experience of leading and directing others
  • Customer Service Experience
  • Ability to meet deadlines, and work under pressure with the ability to motivate others within the Food & Beverage Team
  • Good Communication and Organisational Skills

Desirable:

  • Experience within the hospitality industry

Rate of Pay:

£8.70 per hour

Hours of work:

40 hours

Main Duties:

  • Preparation of Restaurant/Bar
  • Guests to be welcomed in a warm, friendly and courteous manner at all times
  • Ensure meals and drinks are served efficiently and with minimum delay/ wastage
  • Responsible for own station, replenishment of crockery, cruets, cutlery etc.
  • Tables reset for next service
  • Answering the telephone and taking reservations for Restaurant and Accommodation
  • The opening and service of bottles of wine
  • Ensure dishes leaving the kitchen are to appropriate standards of presentation
  • Ensure the correct implementation of the customer relations policy
  • Wear clean, suitable uniform at all times
  • Ensure a high standard of personal hygiene and grooming
  • Deal with guest complaints in a friendly and efficient manner ensuring guest satisfaction at all times
  • Ensure billing is carried out accurately and signatures for room charges obtained
  • Assume responsibility for accepting bookings and to keep the booking diary up to date
  • Plates to be scraped, sorted and stacked in wash up
  • Upkeep of the equal opportunities policy to ensure that there is a neutral working environment
  • Participate in any training and personnel exercises designed to improve standards and performance
  • Work in accordance with standard procedures within each department
  • Keep staff/work areas tidy, safe and report any hazard, accident, loss or damage to management & observe all requirements under the health & safety legislation

 

Note:  The above is not intended to be an exhaustive list and you will be expected to comply with any reasonable requests or duties directed by Management

Apply for this job.




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