German or French IT Helpdesk required in Ireland -Great PAY

Job Listing No: 9740000

German or French IT Helpdesk required in Ireland -Great PAY

Galway – Time to Shine! Some people are only looking for jobs. We are looking for people who would like to be part of a great team. If you think this is your time to grow, send your profile to me. About the company: As market leader in enterprise application software, our client helps companies of all sizes and industries innovate through simplification. Location: West of Ireland The role of the Support Engineer: The Support Associate/Engineer is responsible for assisting our customers by troubleshooting issues, and providing solutions for reported incidents. It combines post go?live customer support and/or system administration. Main duties: Analyze the incident, research solutions and provide solid answers easily understood by customers Troubleshooting complex problems and provide the best available solution or workaround within the agreed service levels Develop technical solutions to be posted to both internal and external knowledge base Document issues in a CRM … – Permanent – Full-time

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