Group IT Services Manager – Co.Louth

Job Listing No: 9740000

Group IT Services Manager – Co.Louth

Diamond Recruitment Group is currently seeking a Group IT Services Manager for our client to work in Dunleer, Co.Louth Ireland.

 

This is a permanent job and our client is an Irish owned Multinational company with a turnover in excess of €1.8 Billion and operations in over 50 countries throughout the world.  The IT Department based from Dunleer is the primary IT Site for Worldwide Operations.  This site serves two distinct roles:

  • A hub for site IT Operations for UK, Ireland, Western Europe and Australasia and North America
  • A centre for administration and co-ordination of al IT activities across the Group.

The company designs and manufactures a huge array of products which are sold all over the planet, they are used in Industrial, Commercial and Domestic environments. They invest huge sums of money annually to develop cutting edge products which ensures they remain world leaders and they are always investing in new R&D to stay ahead of the competition.  

 

The Job

Your job is to manage the day-to-day IT Operations of the Group IT Services Centre based in Dunleer, Co.Louth.  A primary objective will be to provide a responsive and reliable IT Service, to agreed standards and service levels, to all internal customers and stakeholders – and external customers as appropriate.

You will provide overall line management, leadership and focus for the First Line Technical Services Teams and ensure staff have a supportive and enabling environment in which they can work effectively whilst achieving a high degree of job satisfaction.

You will contribute directly to project delivery in a senior capacity advising on most appropriate use of infrastructure and process to achieve business requirements, technical architecture and specialist resource requirements. This is a key role for all projects and particularly critical and/or high profile projects where process and resource issues are a vital consideration.

You will develop and maintain appropriate technical/operational standards and quality assurance processes for monitoring team output and ensuring delivery of tasks to agreed standards and within deadlines and budgets.

You will also work with Senior Colleagues in the Projects Delivery Group, The Group Finance Department, and the Group Information Governance and Security Manager to promote and maintain the successful operation of the department.

*Further job details available on request*

 

Essential Criteria:

  • A degree level qualification or higher in a relevant discipline, ideally IT related.
  • Recognised IT Service Management Qualification (ITIL or equivalent) at either Foundation, Practitioner or Manager level; or
  • Recognised Project Management Qualification (e.g. PRINCE II – Foundation / Practitioner / Professional)

You will have a strong technical competence with a min of 5+ years working as a Senior System Administrator in the production environment.

A min of 3+ years of proven team leading or management experience managing a team of highly technical staff.

Strong verbal, written, communication and presentation skills with the proven ability to successfully interact with and produce both written and verbal reports to senior non-technical staff.

Knowledge of project management project management procedures and methodologies.

Confidence and flexibility to often work under significant pressure to deliver effective and high quality IT services.

Excellent interpersonal skills with ability to engage effectively at all levels;

A high degree of flexibility.

A current driver’s license and own transport is required.

 

Working hours

39 Hours

Mon-Thu 8.30am–5pm  

Friday 8.30am-4pm

 

Salary & Benefits

€55000 – €65000

(Equal to £41358 – £48878)


Contact Details & Deadline

To be considered for this position, please forward your CV to Jason Corr at Diamond Recruitment by clicking on the APPLY button on this page and attaching your CV. 

For further information on this opportunity please contact Jason Corr at Diamond Recruitment on 02890 558 001, however you must send your CV first to allow me to assess your suitability.  


YOUR DETAILS WILL BE TREATED IN A CONFIDENTIAL MANNER WITH DIAMOND RECRUITMENT GROUP.

ONLY APPLICANTS MEETING THE CRITERIA WILL BE CONTACTED.

Apply for this job.




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