Head of Acquisition and Convergence

Job Listing No: 9740000

Head of Acquisition and Convergence

BT – United Kingdom – Ireland – Head of Acquisition and Convergence: Household Enrichment London Our purpose is to use the power of communications to make a better world. For each other, for our customers, for society and our communities. We need you to help us do this. Why this role matters All roles in the CLM team are strategically critical to the success of EE as we deliver on our mobile centric convergence strategy. It is vital that we develop the relationship with our customers at a household level, thinking about how we get every customer to take more products and services from EE. We need to address enrichment, how we retain our customers, churn management as well as how we cross sell to our base. We need to think about how we manage the base as a whole, not separate customer bases/individual products. What you’ll be doing Develops and evolves strategy including policies and plans to drive acquisition Able to lock down and agree complex quarterly acquisition plan with Commercial teams Motivates,… – Permanent – Full-time

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