Head of Product Experts

Job Listing No: 9740000

Head of Product Experts

Dublin – As part of Dropbox Customer Experience, our global Product Expertise team is responsible for delivering a world-class customer experience through feedback and engagement with our Engineering & Product organizations. We are now looking for an experienced senior leader to inspire and lead this team. You will be the owner of our deepest level of technical resolution and ensuring closed loop processes, helping Dropbox to create experiences that delight our customers and inspire their trust. In addition to being an inspiring leader within the CX broader team, you will develop and leverage relationships with key senior partners within our product, engineering and design teams to ensure success. Responsibilities You will lead, develop and inspire a high-performing technical team including managers to ensure a customer focus throughout Dropbox’s suite of features and products You will deliver impactful customer and product insights to set direction and drive innovation across Dropbox You w… – Permanent – Full-time

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