Hot Job: Billing Support Analyst – Permanent Permanent, € Neg. Dublin, I.T

Job Listing No: 9740000

Hot Job: Billing Support Analyst – Permanent Permanent, € Neg. Dublin, I.T

Dublin – Our client, a successful ICT Services and Solutions Company is seeking an experienced Billing Support Analyst. What’ involved: Execute and provide support for the business processes including billing, payments, vouchers and sim orders Implement rate changes in a timely, efficient and accurate manner Resolve incidents in a timely, efficient and professional manner Identify root cause of issues, design and implement workarounds Provide written or verbal work instructions Provide clear and professional communication with customer services team – first level support Troubleshoot high priority issues What you need: 3 years’ work experience within the IT industry and Business Support Control System (BSCS) with a good understanding of BSCS architecture In particular the ideal candidate should have good experience of working in rating (including CCH) and billing Working knowledge in UNIX environment and SQL What’s on offer: Competitive salary of €45k… – Permanent – Full-time

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