IT Service Desk Officer

Job Listing No: 9740000

IT Service Desk Officer

Trinity College Dublin – Dublin – This full-time position is available to suitably qualified candidate to work in the IT Service Desk team in IT Services to provide first and second line support and troubleshooting for a wide range of IT services to support a diverse range of research, teaching & learning and administration in Trinity College Dublin.Post Title: IT Service Desk Officer Post Status: 5 Year Fixed Term Contract – Full time post Department/Faculty: IT Services Location: Trinity College Dublin, the University of Dublin College Green, Dublin 2, Ireland and Remote Sites Reports to: IT Service Desk Manager Salary: Appointment will be made on the Administrative Officer Grade 3 salary scale at a point to accord to current Government pay policy Closing Date: 12 noon GMT on Monday 28th November 2016What you’ll be doingDeliver prompt in-depth, customer- focused front line support to staff, students and any visitors of Trinity College Dublin. Provide in-person, phone and remote based support for Trinity… – Permanent – Full-time

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