Ivr Channel Strategy Owner

Job Listing No: 9740000

Ivr Channel Strategy Owner

Dublin – The IVR Channel Strategy Owner is responsible for defining and coordinating the business direction and vision of the IVR channel, focusing on customer experience and driving self-service where possible. Responsibilities Establish customer experience vision for IVR channel, inclusive of automation/self-service opportunities and routing out to teammates to streamline the experience and reduce transfers. Understand the various business challenges and needs around the global footprint to vet out the specific IVR opportunities, working with business leaders, site leaders, and other stakeholders to identify the business requirements and prioritization. Review customer feedback, data, call listening, business and other partner feedback to quantify and prioritize business needs. Partner effectively with Product Owners to share the needs of the business and the business problems. Understand the capabilities being created and establish operational readiness plans to ensure the business is … – Permanent – Full-time

Apply for this job.




Similar Jobs For "Ivr Channel Strategy Owner"



 Jobs by Indeed job search

FIELD OPER II - WLE-FIELD C

Company: Baker Hughes
Location: Buckhannon, WV
Baker Hughes, a GE company has an opening for a Wireline Operator (Buckhannon, WV) Essential Responsibilities: Preparing for jobs and performing tool... To apply for this job vacancy in Baker Hughes you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 4 hours ago

31B Military Police - Police Officer

Company: Army National Guard
Location: Gassaway, WV 26624
31B Military Police - Police Officer Job ID: 1000662 Job Views: 4 Location: GASSAWAY, West Virginia, United States ZIP Code: 26624 Job Category: Military... To apply for this job vacancy in Army National Guard you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 4 hours ago

12N Horizontal Construction Engineers

Company: Army National Guard
Location: Buckhannon, WV 26201
12N Horizontal Construction Engineers Job ID: 1000657 Job Views: 4 Location: BUCKHANNON, West Virginia, United States ZIP Code: 26201 Job Category: Engineer... To apply for this job vacancy in Army National Guard you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 4 hours ago

91B Light-Wheel Vehicle Mechanic

Company: Army National Guard
Location: Gassaway, WV 26624
91B Light-Wheel Vehicle Mechanic Job ID: 1000663 Job Views: 4 Location: GASSAWAY, West Virginia, United States ZIP Code: 26624 Job Category: Mechanic and... To apply for this job vacancy in Army National Guard you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 4 hours ago

91L Construction Vehicle Repairer

Company: Army National Guard
Location: Buckhannon, WV 26201
91L Construction Vehicle Repairer Job ID: 1000658 Job Views: 4 Location: BUCKHANNON, West Virginia, United States ZIP Code: 26201 Job Category: Mechanic and... To apply for this job vacancy in Army National Guard you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 4 hours ago






Note: This job listing with titled "Ivr Channel Strategy Owner" was indexed from different job portals. This job might be expired or closed for accepting CV's so we suggest to browse it from the new jobs menu of this site. Our website is an open community website for assisting job seeker so if you found some broken links or error in our site don't hesitate to contact us to fix the issue. Thank you for using our free services.


Get updated on daily job vacancies!

Be updated by pressing the Facebook Like or G+1 button bellow.