Japanese IT Support

Job Listing No: 9740000

Japanese IT Support

Sigmar Recruitment – Cork – Japanese Customer Service Cork Working with a Multinational company who are actively seeking a Customer Service representative to support processes for the company Shifts: Sun-Thur, Mon- Frid, Tues – Sat, Wedn – Sun Hours: 7am – 4pm, 8am – 5pm, 9am-6pm, 10am-7pm Japanese English The position requires excellent problem solving skills, ability to navigate through ambiguous issues, superior written communication skills, ability to work quickly with great accuracy, passion for constant improvement, and commitment to exceptional customer service. The ideal candidate will be able to solve routine problems independently and know when to request specific direction on more complex problems. This includes working with technical, business and project teams to define processes and procedures to monitor systems, rapidly respond to incoming incident tickets and provide status updates to management and the business so they are informed of any business impacts, in a timely manner and with clarit… – Permanent – Full-time

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