Japanese Telesales Executive

Job Listing No: 9740000

Japanese Telesales Executive

The Call Centre Agent is responsible for answering all nature of calls, ‘pre’ and ‘after’ sales calls, as well as taking orders live on the phone. He or she will be assessed by their availability to take calls; their efficiency, their ability to multi-task, and their willingness generate extra revenue by upselling, and an ability to work in a team. Most of the agent’s tasks will be actioned on-line using Oracle.

Functions:

  • Key tasks:
    • Giving general information on products
    • Processing orders – telephone and mail
    • Up-Selling orders
    • Order status
    • Sample Product Requests
    • Customer complaints
    • Shipping issues (tracing orders; returns pick up etc.)
    • Finance queries (processing payments, invoice / statement queries)
    • Responding to faxes and letters from Customers
    • Translation and proofing
    • Any other duties/projects as directed by Management


Skills/Attributes/Requirements:

  • Minimum of 1 year of customer support experience – Inbound or Outbound Contact Centre (experience using various communication channels such as chat, phone, email an advantage)
  • Must demonstrate ability to work well in a team contributing to the team’s goals
  • Need to demonstrate good time management, and good housekeeping
  • Ability to analyze a problem quickly and resolve it following procedures
  • Good telephone manner: courteous, clear speech, good call management, assertive
  • Customer service focused, able to deal with customers in a friendly and polite manner
  • Aware of overall business objectives – revenue generation, customer satisfaction
  • Be fluent in Japanese
  • Good English
  • Computer literate: excellent keyboard skills, familiar with different on-line database packages
  • Ability to multitask

Apply for this job.




Similar Jobs For "Japanese Telesales Executive"



 Jobs by Indeed job search

OPERATIONS ASSISTANT MANAGER

Company: Dollar Tree
Location: Buckhannon, WV 26201
Responsible for assisting with all operational tasks within the store as delegated and assigned by the Store Manager with main focus on the front-end and... To apply for this job vacancy in Dollar Tree you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 14 hours ago

Raw Materials Rep

Company: Weyerhaeuser
Location: Heaters, WV 26627
The Raw Materials Rep is responsible for wood procurement and contract administration in Southern West Virginia or business segment that may include multiple... To apply for this job vacancy in Weyerhaeuser you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 21 hours ago

Multi-craft Electrician

Company: Weyerhaeuser
Location: Heaters, WV 26627
Our facility in Heaters, WV is looking for a skilled Multicraft Electrician with a thorough comprehensive knowledge of industrial electrical tasks, mechanical... To apply for this job vacancy in Weyerhaeuser you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 21 hours ago

Desktop Support Analyst

Company: New Tech Global
Location: Jane Lew, WV
Provide friendly, courteous, and quality support for desktop hardware, software, network, email and other standard desktop applications, and printing issues to... To apply for this job vacancy in New Tech Global you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 23 hours ago

Student Internship

Company: DarkStar Intelligence, LLC
Location: Buckhannon, WV 26201
*Undergraduate Internship Opportunity* DarkStar Intelligence is a Service Disabled, Veteran-Owned Small Business, leveraging decades of real world experience... To apply for this job vacancy in DarkStar Intelligence, LLC you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 1 day ago






Note: This job listing with titled "Japanese Telesales Executive" was indexed from different job portals. This job might be expired or closed for accepting CV's so we suggest to browse it from the new jobs menu of this site. Our website is an open community website for assisting job seeker so if you found some broken links or error in our site don't hesitate to contact us to fix the issue. Thank you for using our free services.


Get updated on daily job vacancies!

Be updated by pressing the Facebook Like or G+1 button bellow.