Join Leader Financial Company in Dublin German and Dutch
Manpower Ireland – Dublin – Our client is a leading online payment service provider for global marketplaces and large vertical markets – allowing businesses to accept payments online. Position: The Customer Support Representative role will provide the first line of support to customers. The position is expected to provide clear, concise, and efficient communication while maintaining a superior customer service. This role will be responsible for risk management associated with client application requests for our electronic payment processing services. Duties & Responsibilities: – Respond to call and non-call contacts in a polite and efficient manner – Provide support to customers seeking to apply for our service – Review and process all applicable documentation in support of applications – Provide clear and concise advice and information to customers as necessary – Research and resolve issues such arising from payment processing and escalate in a timely manner where appropriate – Document technical issues and esca… – Permanent – Full-timeApply for this job.