Join the Leader Business Software Multinational. German markets

Job Listing No: 9740000

Join the Leader Business Software Multinational. German markets

Manpower Ireland – Galway – You will be joining the world leader in enterprise applications in terms of software and software-related service revenue. Based on market capitalization, our client is the world’s third largest independent software manufacturer. This is not a call center/tech support role. Main responsibilities: – Analyse the incident, research solutions and provide solid answers easily understood by customers – Document solutions to known issues and consulting questions – Develop technical solutions to be posted to both internal and external knowledge base – Liaising with Development & Field Teams to identify bugs and missing product functionality for future releases – Liaising with product management to identify and report bugs. – Act as a liaison between our Product Management and Engineering teams – Collaborate with other employees by providing important customer feedback, process‐improvement suggestions, new troubleshooting tips and other actions that involve improving our product Profile: – Bach… – Permanent – Full-time

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