Junior Helpdesk Support

Job Listing No: 9740000

Junior Helpdesk Support

CV-Library – Dublin – United Kingdom – Junior Helpdesk Support / Infrastructure Support- Dublin, Ireland – (12 Month Contract) Rate: €120 per day for a period of up to 12 months An IT Help Desk Support Analyst is required to join an established government organisation responsible for promoting enterprise & growth based in Dublin, Ireland. The successful candidate will be joining an established IT infrastructure team whose main duties include managing a global network (800+ users across 40 sites), phone systems, servers, computers, printers, security etc. The ideal candidate will have previous experience working on an IT help desk supporting & troubleshooting PC’s, desktop and mobile phones (audio / video etc). Job Role Taking customer IT support requests to resolution while keeping customer up to date on progress and escalating when appropriate Upgrading and replacing PCs and laptops with standard build and troubleshooting any issues that may arise. PC installations will take place at people’s desk and over the p… – Permanent – Full-time

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