Operations Program Manager

Job Listing No: 9740000

Operations Program Manager

Microsoft – Dublin – The EMEA Partner Business Management (PBM) team is chartered with the operational enablement of our partner ecosystem. The PBM team sits within the Microsoft Business Operation (MBO) organization and is focused on making it easier for our partners to do business with Microsoft We are focused on making it easier for our partners to do business with Microsoft. A key component of the organization is supporting partners with their Move to Modern and digital transformation. We do this through representing deep subject matter expertise and partner voice in design phases of launches and through delivery of change management for launches that are partner impacting. We manage our partners through a community model with a differentiation of service provided to our top partners through a specific Operations Key Account Management function. We are accountable for partner lifecycle management (contracting) and we also provide SME to support tier 3 escalations from our BPO that are policy / progra… – Permanent – Full-time

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