QFA/APA PPI/Quality Support Complaints Adjudicator

Job Listing No: 9740000

QFA/APA PPI/Quality Support Complaints Adjudicator

OSG Vericlaim – Dublin – Successful applicants will be required to work within the complaints handling team and provide support to the Quality Support Department.SkillsCustomer Service, Admin, Banking, QFA, APA, Financial, ComplaintsSectorsQuestionsWhat are your salary expectations?, Do you have a notice period?, Are you a minimum of APA qualified in the required modules?ActivitiesSuccessful candidates are required to perform these responsibilities in accordance with complaints handling processes as follows:investigate, adjudicate, manage and respond to, complaints received in relation to financial products and services, giving priority to those complaints received from claims companies and legal practitioners acting on behalf of customers;act as a key point of contact in relation to complaints queries, including the co-ordination of input received from internal Legal and Compliance departments.assist Quality Support and the Payment Protection Insurance department in the investigation of Ombudsman complaints;m… – Permanent – Full-time

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