Quality Lead (6 Months Temporary Contract)

Job Listing No: 9740000

Quality Lead (6 Months Temporary Contract)

Arvato – Dublin – Company: Customer Relationship Management Requisition ID: 33475 Job Title: Quality Operations Lead Reporting to: Quality Manager Location: Dublin Overall Job Purpose This position offers you the opportunity to work alongside one of our high profile clients who specialise in internet based searching and video sharing platforms. As Quality Operations Lead you will be responsible for a team of Quality Team Leads, managing their performance and contributing to their personal development, as well as the driving of the Quality SLAs of the assigned products. You will be responsible for taking ownership of significant process improvements and provide effective risk mitigation on processes for the senior leadership team at arvato as well as with the client. Duties and Responsibilities Manage a team of Quality Team Leads across different locations and contribute to their personal development Responsible for resource and capacity planning by managing headcount requirements Dev… – Temporary – Full-time

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