Reception & Customer Care Administrator

Job Listing No: 9740000

Reception & Customer Care Administrator

O’Dwyer Real Estate Management – Co Dublin – The role of the Customer Care Administrator is to take care of the customer’s needs by providing and deliveringprofessional, helpful, high quality service and assistance before, during, and after the customer’s requirements are met.This involves communicating with clients by phone, email and by letter and logging all interactions on the CRM system. Visitors Office AppearanceReception & Canteen ManagementAppearance, flowers, clean and tidy.Meet & Greet all visitorsCourier Mgt. – manage inbound and outbound courier deliveries.Support and contribute to O’Dwyers drive to continuously improve the effectiveness and efficiency of the role and the business through the use of technology and other resources.Communications ManagementLogging calls, voicemail, faxes, emails etc.Post – Incoming Mgt. – opening, logging on CRMSystems (BMS & Yardi) and distribution todepartmentsPost – Outgoing Mgt. – logging, enveloping,franking, postingRegistered post Mgt. and trackingSalary: €20k to €22k Skills: Cu… – Permanent – Full-time

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