Regional Process Delivery Manager

Job Listing No: 9740000

Regional Process Delivery Manager

Arvato Digital Services Pte. Ltd. – AFS Singapore – Ireland – Company: Financial Solutions Requisition ID: 23402 The Regional Process Delivery Manager is responsible for maintaining operational metrics and SLA’s (Service Level Agreements) to agreed levels. The Regional Process Delivery Manager is responsible for keeping the general ambit of this role and as reasonably assigned by Global line of business director and Regional Operations Manager. The Regional Process Delivery Manager will lead and develop a management team and manage complex and multiple stakeholders at senior level. Key Area Results: Create future state operational model utilizing industry best practices Execute cross regional process standardisation to agreed plan Review current team structures and make recommendations of how these can be optimised or improved Execute operational efficiencies within the team to agreed targets Maintain operational metrics and SLA’s to agreed levels Identify and drive continuous improvement opportunities across operations Lead and deve… – Permanent – Full-time

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