Reservation Agent

Job Listing No: 9740000

Reservation Agent

 Central Reservations Agent, 30,000 Euro

Our client is a 4 star hotel based in Donegal with around 120 rooms and chalets and apartments and can caterer for large wedding, functions private and fine dining with spa and pool.

Our client whom used to work within the sector and now owning 3 hotels understands and meets the customers expectations having worked from the bottom up.

Central Reservations Agent

This role is one of the most important role as its to over see the internal communications of the customers booking as you would be aware they come in across all the modern day channels.

The hotel is currently seeking a permanent full time Central Reservations Agent to join our busy Reservations team. You will also be responsible for updating availability on the hotels global distribution together with developing good working relationships with agents, corporate accounts and the other Hotels.

Central Reservations Agent, you will need to have a friendly telephone manner, excellent customer service skills, be a strong communicator and possess good IT skills.

Involves handling all incoming calls efficiently and effectively, answering e-mails and maximising sales in all areas of the hotel. This position is directly responsible for maximising revenue through successful rate negotiation, prompt responses to all customer enquiries, and the contact monitoring and maintenance of customer accounts.

Salary 30,000 Negotiable 

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