Sales Support Executive

Job Listing No: 9740000

Sales Support Executive

Safety First Sales is a specialist manufacturing company based in Belfast.  We produce protection garments for use in the Healthcare Sector.

We are recruiting for a new sales support role to join our growing company.  The role will be focused on sales in the UK and Ireland.

Key Responsibilities:

  • Proactively contact customers making outbound calls to generate leads and raise awareness of the company.
  • Book appointments for and make referrals to the sales team.
  • Ensure that all customer inquiries are dealt with efficiently, promptly and within agreed timescales.
  • Conduct follow-up on customer enquiry / price list requests.
  • Ensure that all customer data, customer contact and any related activities are swiftly and accurately recorded within timescales.
  • Track sales conversion rates and customer orders and prepare reports on trends to management.
  • Update and maintain a database of existing and potential customers through the development and implementation of a customer relationship management system.
  • Handle after sales enquiries and investigate any customer complaints, ensuring each is resolved to the customer’s satisfaction.
  • Arrange and track samples sent to potential customers, secure sales conversions and arrange returns.
  • Travel to, and demonstrate products to customers in Northern Ireland, Ireland and the UK.
  • Any other associated duties, within reason and capability, as determined by the Managing Director.

If this is a role that you believe you could fill, please use the contact us button to request a job specification and application form.  

Apply for this job.




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