Senior Group Leader, Consumer Risk Services

Job Listing No: 9740000

Senior Group Leader, Consumer Risk Services

Dundalk, Co Louth – As a PayPal Leader, Consumer Risk Services Operations, you will be tasked with ensuring that activity within the PayPal system enables good user growth and prevents fraudulent use and losses. You will be managing a team of professional agents and investigators responsible for execution of our Consumer Risk mitigation program. You will provide oversight, people development and management, as well as engaging with Risk Management partners to collaborate on the use of feedback to improve lead generation, identification of fraud trends and indicators, workflow automation and loss mitigation. You will build, develop and coach a team who will investigate customer activity across multiple platforms to ensure it is legitimate and does not present risk to PayPal, our merchants or our customers. You will help drive appropriate monitoring and controls in accordance with Standard Operating Procedures and Regulatory Guidelines. It will be critical for you to stay current with policy changes, seek… – Permanent – Full-time

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