Senior Online Program Manager

Job Listing No: 9740000

Senior Online Program Manager

Dublin – We believe that the best kind of support experience is the one that customers never need. And we’re working hard to create the next generation of self-serve, enablement, and education experiences for our 500M+ users. We want to be where our customers, across web, social, and community — any device, any time. The Senior Online Program Manager will be instrumental in designing and delivering exceptional online experiences across our customer journey to ensure our customers realize the value of Dropbox with minimal fuss. Responsibilities You will support the development of the Scaled Engagement strategy as it spans current and future online assets You bring deep domain expertise to the team and be able to translate customer and business needs into detailed recommendations based on best practices and emerging trends, and the evolving technology landscape Work with Tools, UX, Design and Branding on concepts, wireframes etc. Mentor other team members, providing guidance and subject-mat… – Permanent – Full-time

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