Service Delivery Expert Patient Services

Job Listing No: 9740000

Service Delivery Expert Patient Services

Novartis – Dublin – 155, the approximate number of countries around the world that Novartis products are available in. Our Digital Centre of Excellence is at the cutting edge of technology. We make digital solutions for Patients, Carers, Doctors and Novartis employees that improve lives. Our digital solutions help visually impaired patients navigate around cities, critically ill patients manage their disease treatment and doctors make better clinical decisions. In this role, you will act as the primary point of contact for the specific business capability for existing and new services to ensure that agreed services are being delivered to requirements and business user expectations and satisfaction levels. Patient Services help enable patient engagement and improve outcomes by helping patients get onboarded to Novartis therapies in a timely manner. The person in this role will help refine the solutions/services library and have an opportunity to directly impact patient engagements and shape our contributi… – Permanent – Full-time

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