Service Designer (Financial Services/ITIL Implementation) – Contract, South Dublin

Job Listing No: 9740000

Service Designer (Financial Services/ITIL Implementation) – Contract, South Dublin

South Dublin – Vantage Resources require a Service Designer to work with one of our Big Financial Services clients in South Dublin. The Service Design Lead will be fully accountable for ensuring the “Service Design” is aligned to the Client’s Service Strategy and also to the their Service Portfolio and Service Catalogue. You will be required to lead an ITIL process implementation so previous experience with ITIL process implementation is essential. What’ involved: ITIL V3 process implementation across an enterprise environment The role will involve owning, developing and presenting the solution Accountable for a fully accurate and well-maintained view of the IT service portfolio Service design lead will be fully accountable to ensure the service designs fit with the Client’s Service Strategy Presenting implementation strategies and process to internal/external stakeholders What you need: Knowledge with and experience using ITIL V3 and ISO 20000 frameworks Bachelor’s degree or equivalent w… – Permanent – Full-time

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