Service Desk Analyst with German

Job Listing No: 9740000

Service Desk Analyst with German

Northside Dublin – German Helpdesk, German Technical Support, German Deskside Support, German Desktop Support, German Services Desk Analyst. German Tech Support, German Helpdesk Support Service Desk Analyst with German required for Top Financial Services Company based in Dublin 1. My client is looking for a Service Desk Analyst who is fluent in German. This is an excellent permanent opportunity for a German Service Desk Analyst with a leading Financial Services Company based in Dublin City Centre. Responsibilities & Duties of the Service Desk Analyst: Perform incident management on support products and services. Contribute technical content and departmental procedures to the knowledge base. The German Service Desk Analyst Maintain timely awareness of current initiatives, rollouts and changes to technical environments. Adhere to the Service Desk process and procedure guidelines during the incident lifecycle. Perform triage, resolve incidents and respond to queries on PC’s, laptops, terminals,… – Permanent – Full-time

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