Service Lead – IT Delivery (Contract)

Job Listing No: 9740000

Service Lead – IT Delivery (Contract)

Avnet IT Services EMEA – Dublin – Avnet’s IT Solutions is a leading software services company in Ireland specialising in Bespoke Software Development, Business Intelligence, SAP ERP Solutions and Help Desk Solutions. We are now looking to hire a Service Delivery Lead to work in an IT Delivery project for an extended contract period for a client in the financial services sector. As a Service Lead you will work with the Project and Operations teams to ensure the smooth transition of new/updated services into Operations. You will ensure that projects follow our service processes and provide the relevant knowledge transfer, both documentation and training, to the support teams in order to fully support these new/updated services. The Service Lead will work closely with IT Work Stream Leads, Application and Infrastructure Design, Solution Delivery, Operations and Service Desk teams. Key Accountabilities Ensures that all new/updated services being transitioned into Operations has a support model agreed by both the Bus… – Permanent – Full-time

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